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Cancellation and Refund Policy

Booking Confirmation:

  • 50% advance is required at the time of booking confirmation.
  • The remaining 50% must be paid at least 15 days before the tour starts.
  • Check-in/checkout times at all properties are as per the respective hotels.
  • All rates mentioned are per person rates.
  • Room reservations are valid for a 24-hour period only.
  • Rates are applicable strictly for resident Indian citizens.
  • Any amendment in the booking will incur a charge of Rs. 500 per person as communication charges.
  • All disputes are subject to Haridwar Jurisdiction.

Normal Cancellation Policy:

  • Prior to 45 days or more - 10% of the tour cost
  • Between 44 and 31 days of departure - 25% of the tour cost
  • Between 30 and 15 days of departure - 50% of the tour cost
  • Between 14 days and 7 prior to the date of departure - 75%
  • Between 6 days and in case of no-show - 100%

Cancellation Policy in Times of Covid-19:

  • In case of a government-imposed lockdown or any change in SOPs, resulting in the postponement of the tour, the amount shall be adjusted for a future booking for the same guest, subject to availability. Rates may differ based on the season.
  • If guests do not wish to travel in the future, a service charge of Rs.1500/+ GST per person will be charged.
  • Refunds will be processed only after receiving confirmation from vendors and concerned hotels. The process will be expedited to the best of our capability.

Please note: The above policies are subject to change based on government regulations and updates related to the ongoing COVID-19 situation. We recommend checking for the latest information before making any bookings.

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