These terms and conditions (“Terms”) govern the relationship between we and individuals or the customer who purchase our tour and travel services. By booking a tour with us, you agree to these Terms.
Booking and Payments
Reservation: Your booking is confirmed upon payment of the required deposit or the full amount, as specified for each tour.
Payment Methods: We accept payment via credit cards, bank transfers, and other methods as indicated on our website.
Pricing: Tour prices are subject to change due to fluctuations in transportation costs, currency exchange rates, and other factors. We will notify you of any price changes before your tour commences.
Cancellation and Refunds
Cancellation by You: Cancellation fees may apply. Please refer to our cancellation policy for details.
Cancellation by Us: We reserve the right to cancel tours due to unforeseen circumstances. In such cases, we will provide alternatives or issue a refund.
Refunds: Refund processing times may vary, but we will make efforts to process refunds promptly.
Travel Documentation
Passports and Visas: It is your responsibility to ensure you have a valid passport, visas, and any necessary travel documents for the tour.
Health Requirements: You must meet any health or vaccination requirements for the destinations visited.
Tour Itinerary and Changes
Itinerary Changes: We may need to make changes to the tour itinerary due to circumstances beyond our control, such as weather or political unrest.
Alternative Itineraries: We will provide alternative arrangements or a refund if substantial changes are necessary.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover trip cancellations, interruptions, medical expenses, and other unforeseen events.
Liability and Responsibility
We act as an intermediary between you and travel service providers. We are not responsible for acts, omissions, or negligence of these providers.
You assume all risks associated with travel, including any risks related to health, safety, or security.
Privacy and Data Use
Our Privacy Policy governs the collection and use of your personal information. Please refer to our Privacy Policy for details.
Complaints
If you encounter issues during your tour, please notify us promptly. We will make efforts to resolve the matter.
Governing Law and Jurisdiction
These Terms are governed by the laws of [Your Jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
Amendments
We reserve the right to update these Terms. You will be bound by the latest version published on our website.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Mail to : tours@diamondhospitalities.com
Call Us at: +91 98370-80427, +91 93581-92829, 93581-92827 , 01334 – 225297, 94563-36587
