In case of tour departure does not take place from Dehradun on Day One due to bad weather or unforeseen reasons a refund will be given after deducting charges for the utilized services (Transportation, Hotel, Food & Accommodation, and flight preparation charge of INR 5000 Per Person +GST)
Uncovered Dham Refunds: In the event of missing any Dham due to bad weather or unforeseen reasons a refund of INR 20,000 per person / per Dham will be provided.
WEATHER & FORCE MAJEURE DISCLAIMER
Flying in hills is subject to weather condition, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.
BAD WEATHER & FORCE MAJEURE POLICIES:
Whether bad weather, technical snags, or any force majeure reason beyond Our control results in the cancellation of the flight or delay, Company will not be liable in any way for the cancelled or delayed flight. However, refunds will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals, or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.
- In case the tour departure does not take place from Dehradun on Day One due to above reasons, the tour will be considered as cancelled and refunded as per our refund policies. However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made. Our team will propose the available options to the passengers. The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.
- In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package days, but without any extension of days.
- Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
- In case for 03 straight days flying does not take place, refund as per our policies will be made to the passengers.
- In case of passengers getting stuck at Kedarnath top due to bad weather or Force Majeure, the accommodation charges at Kedarnath will be borne by the guest directly.
- Additional night halt charges will be payable by the passengers to hotels on direct payment basis if they get stuck for additional nights due to bad weather/force majeure reasons
- Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be done before the commencement of tour.
Indemnity Clause
- The customer agrees to indemnify and hold harmless the tour operator, its employees, agents, and representatives from any and all liabilities, claims, damages, losses, and expenses, including legal fees, arising from or in connection with any unfortunate events, accidents, or injuries that may occur during the journey or helicopter ride.
- In the event of such incidents, the NSOP (Non-Scheduled Operator Permit) holders shall be solely liable for any claims or compensation. The customer acknowledges that the tour operator will not be held responsible for any incidents occurring during the journey or helicopter ride, and the responsibility rests entirely with the NSOP holders and operators.
- By booking this tour, the customer agrees to assume all risks associated with the tour and releases the tour operator from any liability arising from unforeseen circumstances during the trip.
- DISPUTES
Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Haridwar Jurisdiction
Note: By booking this tour package, it is assumed that you have read and agreed to the above-mentioned terms and conditions.